Frequently Asked Questions

1. What types of organizations do you work with?

We work with healthcare organizations that want to improve patient education and engagement. This includes hospitals, health systems, specialty and infusion pharmacies, clinics, digital health companies, pharmaceutical organizations, and public health agencies.

2. What makes Qik Productions different from other healthcare education companies?

Qik Productions combines custom healthcare education with patient engagement analytics. Every video is custom-created for your organization, pharmacist-reviewed for medical accuracy, and delivered through our secure platform so you can understand how patients engage with your educational content.This approach helps organizations reinforce education beyond the point of care while measuring real patient engagement.

3. Are your videos reviewed for medical accuracy?

Yes. All scripts and visuals go through pharmacist review to verify medical accuracy, clarity, and consistency before final delivery. This is a core part of our process, not an add-on.

4. Who are your videos designed for?

Our videos are primarily designed to educate patients and caregivers throughout the patient journey, including before, during, and after treatment.

We also create educational content for:
- Healthcare professionals and clinical staff
- Internal staff training and onboarding

Every video is tailored to the intended audience, ensuring the right level of detail, language, and messaging.

5. What types of videos do you create?

We create custom healthcare education videos, including:

- Patient education throughout the patient journey
- Medication and treatment education
- Procedure and therapy education
- Hospital discharge and post-visit education
- Specialty pharmacy and infusion therapy education
- Preventive care and public health education
- Healthcare staff training and onboarding

Every video is custom-scripted, illustrated, and animated specifically for your organization, patients, and goals.

6. Can you customize videos for our organization?

Yes. Every video is custom-developed to reflect your branding, educational goals, patient population, and clinical workflow. We don’t rely on generic healthcare video libraries.

7. How are your videos delivered to patients?

Videos can be delivered through QR codes, text messages, email, websites, patient portals, or other digital channels. Our secure platform also provides engagement analytics so organizations can understand how patients interact with educational content after it is shared.

8. Can your videos support the entire patient journey?

Yes. Our videos can support patients before, during, and after treatment, helping reinforce education, improve understanding, and encourage adherence throughout the healthcare journey.

9. What does your production process look like?

Our end-to-end process includes:
- Discovery and project planning
- Script development and pharmacist review
- Custom illustration and animation
- Professional voice-over, client review, and revisions
- Final delivery through our engagement platform

10. How do we get started?

Getting started is simple. We begin with a discovery conversation to understand your goals. You may reach out through our contact form and tell us a bit about your organization, your audience, and the type of healthcare education you need. We’ll review your goals and follow up to discuss the best approach for your project.

11. How long does a typical project take?

A custom video usually takes three to four weeks. That covers discovery and planning, script development, pharmacist review, custom illustration and animation, professional voice-over, your review and revisions, and delivery through the engagement platform. The honest variable is how quickly your team turns around script and draft reviews. If you already own video, we can usually have it working in under a week with a QR code, a branded portal login and a live analytics page, with no reshoot and no new production cycle.

12. Can you adapt content for different audiences or formats?

Yes. We can tailor the same core content for different audiences, such as patients, clinicians, or internal teams, and deliver videos in multiple formats for websites, presentations, social media, or internal platforms.

13. Do you work with existing scripts or materials?

Yes. We can build from your existing content or help refine it for clarity and visual education. All materials are reviewed to ensure accuracy and alignment with the intended audience.

14. Can you create a series of videos instead of just one?

Absolutely. Whether you need a single video or an entire education library, we can develop consistent, branded content that supports patients throughout the healthcare journey and can grow with your organization’s needs.

15. Can you create videos for any healthcare topic?

Yes. We create custom educational videos across a wide range of healthcare topics, including medications, diseases, procedures, preventive care, specialty pharmacy, infusion therapy, and public health. Every project is tailored to your organization’s goals and audience.

Do you produce patient education videos in Spanish or other languages?

Yes. We have produced patient education videos in English and Spanish, and we can produce in any language your patients speak. Language versions are not machine translations dropped onto an existing video. Each one carries the same pharmacist review as the original, so the clinical meaning is checked in the language the patient actually watches. If your organisation serves a community where several languages are common, tell us which ones and we will build the same explanation for each of them.