Patient Education & Engagement Services

Patient & Caregiver Education Videos

Clear, visual explanations that help patients and families understand medications, conditions, and care plans with confidence.
Built for the moments when written instructions stop working: after a diagnosis, at discharge, when a new medication starts, or when a caregiver is trying to understand something they were told once in a busy clinic. Every script and every visual goes through pharmacist review before it reaches a patient. That review is part of the process, not an add-on.

See exactly who reviews each video, and when

Reduce confusion after appointments

Reinforce in-clinic education

Provide a trusted alternative to unverified online content

Medication Education & Explainer Videos

Short, focused videos that explain how medications work, how to use them, and what patients need to know.
Built for new starts, injection and infusion technique, side effects and what is normal so patients do not stop treatment out of avoidable worry, and staying on therapy over time. We take on the subjects patients find hardest: oncology, infusion therapy, specialty medications, fertility, diabetes and blood pressure.

See the questions a medication video answers

Medication counseling

Adherence and understanding

Consistent education across teams

Clinician & Care Team Education

Visual education built for healthcare professionals who need clear, consistent explanations for complex therapies, workflows, or tools. The same content can be adapted for different audiences without starting over. A single explanation can exist as a patient-facing version, a clinician-facing version, and an internal training version, delivered in the formats each one needs.

Training and onboarding

Internal education

Cross-team communication

Healthcare Education & Engagement Built for Modern Use

What we cover

Patient education across the care journey, before, during and after treatment. Medication and treatment education. Procedure and therapy education. Hospital discharge and post-visit education. Specialty pharmacy and infusion therapy education. Preventive care and public health education. Healthcare staff training and onboarding.

The topics patients find hardest

We take on the subjects patients find hardest to understand: oncology, infusion therapy, specialty medications, injection technique, side effects and reactions, fertility, diabetes and blood pressure. If a topic is complicated enough that patients keep asking the same question, it is the kind of thing we build.

No minimum spend, no enterprise contract

There is no minimum spend to work with us. A single primary care clinic can commission the same pharmacist-reviewed education as a large health system, without an enterprise contract. Every video is developed from scratch for your organization, reflecting your branding, your patient population and your clinical workflow. We do not reskin a generic content library.

Any language your patients speak

Education only works if the patient understands it in their own language, so our videos are produced multilingually. We have produced patient education in English and Spanish, and we can produce in any language your patients speak. The same clinically reviewed explanation reaches your whole population, not only the English-speaking part of it, and the language version carries the same pharmacist review as the original.

How it reaches patients, and what you can measure

Finished videos are not just handed over as files. They reach patients through QR codes on discharge paperwork, packaging or in-clinic materials, and through text message, email, your website or your patient portal. Every route carries engagement analytics, so you can see view rates and how far patients actually get through the education rather than assuming it landed. Those analytics are aggregate. We report views and percent completion, not individual patient identity.

Three to four weeks, start to finish

A custom video takes three to four weeks. That covers discovery and planning, script development, pharmacist review, custom illustration and animation, professional voice-over, your review and revisions, and delivery through the platform. The honest variable is how quickly your team turns around script and draft reviews. Organizations that can review within a couple of days land at the front of that range.

Already have video? Live in under a week

Already have video? We can have it working in under a week. Send us content you already own and we will put it in front of patients with a QR code, a branded portal login for your team, and a live analytics page showing how patients engage with it. No reshoot, no re-edit, no new production cycle.

Frequently Asked Questions

Answers to what healthcare teams ask us most before starting a project.

Who reviews Qik videos for clinical accuracy?

Every topic is reviewed by a specialized pharmacist in that topic. They check the script first and then the finished video. Review is part of the process, not a final sign-off at the end.

How long does a video take?

Three to four weeks on average from kickoff to delivery. The exact timeline depends in part on how quickly your team returns feedback at each review point.

Do we have to sign an annual contract?

No. There are no annual fees, and you can order one video at a time.

What do we actually receive?

Three options. You can embed the video on your own website. You can host it on the Qik platform, where you receive a QR code and login information, can download the QR code and see engagement data. Or you can take it fully white label and receive the video file itself.

How is this different from a stock patient education library?

Every video is built from scratch for your organization's patients, therapies, and workflows. Nothing is pulled from a stock library, so the education matches what your patients are actually experiencing.

Can the same content be used for patients and for staff?

Yes. A single explanation can exist as a patient-facing version, a clinician-facing version, and an internal training version, delivered in the formats each one needs.

How do we know patients are actually watching?

The platform reports engagement at the campaign level: views and completion rates. It shows whether patients watched, not whether they understood. Reporting contains no PHI and does not track individual patient identity.

What topics do you cover?

Patient and caregiver education, medication education and explainer videos, and clinician and care team education. We take on the subjects patients find hardest: oncology, infusion therapy, specialty medications, fertility, diabetes and blood pressure.

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